By accessing our website you agree to abide by the following terms and conditions. If you do not agree to abide by these terms and conditions you should leave the website immediately.


Where payment is required for any of of our products, events, membership or other services available on this website, this can be done through Paypal or GoCardless. If for any reason you are unable to make payment using one of these please contact us at to arrange for payment by other means.

The price payable will be as quoted on the website at the time you place your order, book/register for an event, or make payment for membership. If you subsequently amend your order or change your booking, the price will be amended as applicable at the time the amendment is confirmed.

Username and password security

At the time of your first registration on our website, you will receive a password. You are entirely responsible for the safety and security of your password and must not disclose it to anyone else. You are also responsible for all orders placed with us or information given to us under your email address in combination with your password. You must immediately notify us of any unauthorised use of your email address and/or password or any breach of security known to you.

Event booking and cancellation policy

All event bookings are non-refundable.

If you are no longer able to attend an event that you have booked for, we are happy for the booking to be moved to another person. In exceptional circumstances we will transfer the amount paid as a credit towards another future event booking. In this circumstance, you must contact us as soon as possbile at

Payment at the time of booking will secure your place at the event, and you will receive an email confirmation. If payment has not been made prior to the event then you will not have a place reserved, as all payments must be made in advance of the event.

Non-attendance at an event for any reason does not entitle you to a refund.

Event right of cancellation

We will notify you before an event should it be cancelled for any reason. Our maximum liability to you will be limited to the total price that you have paid to SOLLA for the event and you are strongly recommended to take out suitable insurance cover.

New Membership

Initial payment must be made at the time of application, and membership benefits will not be available until payment has been received and membership has been approved.

Member Renewals

Members will be sent details of their renewal one month before their renewal date. The renewal form and payment must be completed before the due date, and we reserve the right to suspend membership, including access to membership benefits, if this is not done.

Any members not wishing to renew their membership must notify us in writing prior to the start of the new membership year. Unless written notice has been received the renewal subscription will remain due and any subsequent resignation will be effective from the next renewal date.